ZXVENDING focus on automatic control programs and smart vending machine customization, our will support you for the vending machine guidance and troubleshooting no matter you bought VM from ZXVENDING factory or local distributor.
Addressing Payment Issues for a French Client’s Olympic Souvenir Vending Machines
In preparation for the 2024 Olympic Games in Paris, a French client approached us with a unique request. They needed custom-designed vending machines for selling Olympic souvenirs, and a crucial requirement was to support a wide range of international payment methods, including multiple currencies, both in coins and banknotes, as well as credit and debit card transactions. Given the global nature of the event, the machines needed to be reliable and user-friendly for visitors from all over the world.
Understanding the significance of this high-profile event and the importance of providing seamless payment options, our team quickly initiated a comprehensive assessment of the client’s needs. We conducted several brainstorming sessions to explore the best solutions for integrating a multi-currency, multi-method payment system into the souvenir vending machines.
To ensure the machines could handle the influx of international visitors, we selected advanced payment modules capable of processing various currencies and payment methods. This included configuring the machines to accept Euros, US Dollars, British Pounds, Japanese Yen, and other major international currencies. Additionally, we integrated card readers compatible with major credit and debit card networks, as well as contactless payment options such as Apple Pay and Google Wallet.
To guarantee the system’s reliability, we performed extensive testing with different currencies and payment methods. The client provided us with sample banknotes and coins from various countries, which we used to meticulously test the machines. We also simulated high-traffic scenarios to ensure the machines could handle peak usage without any issues.
During the testing phase, we encountered several challenges, such as accurately differentiating between similar-looking banknotes from different countries and ensuring swift and secure card transactions. Our technical team worked diligently to refine the system, making necessary adjustments to enhance accuracy and speed.
After achieving a robust and reliable payment system, we presented our findings and the successful test results to the client. The client was pleased with our detailed approach and the comprehensive testing we conducted to ensure the machines’ performance.
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FAQ
Can you print my logo, letter & picture on the product?
Yes. We offer customized services(ODM&OEM).
Can you switch according to the language of our country?
Yes, our machine has 85 national languages to switch freely.
Do you inspect the finished products?
Yes, each step of production and finished products will be came out inspection and finished products functional testing by QC department before shipping.
What is your warranty policy？
(1) We are in charge of cost both for spare parts and spare parts shipping cost within one month for all non-artificial problems after customer receive products.
(2) customer need to pay for shipping cost for spare parts if any products problems after receiving product beyond 1 month,we only provide spare parts for free.
(3) free for life time online service.
How about the warranty and after-sales services?
The product is guaranteed up to one year from purchased.We have professional after-sales team,About technical problem,our after-sales engineer will reply within 12 hours.
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